Service & Reconditioning Coordinator
McAllen, TX
Service & Reconditioning Coordinator
Trevino’s Auto Mart — McAllen, TX
Full-time · Hourly · $10.00–$13.00 per hour
About the role
Trevino’s Auto Mart is a growing used-vehicle dealer. We are hiring a Service & Reconditioning Coordinator to handle vehicle intake, post-sale customer service, and vendor coordination, working alongside our Reconditioning Manager.
Responsibilities
- Receive customer vehicles for goodwill, warranty, and service-contract work; complete intake paperwork and keep customers updated through completion
- Inspect and road test incoming inventory
- Run OBD-II scans and record codes, freeze frame, fuel trims, and readiness status on the diagnostic worksheet
- Perform light repairs and prep: batteries, wipers, bulbs, plate brackets, oil changes, fluid top-offs
- Get vehicles delivery-ready: wash, fuel, plates, and paperwork
- Coordinate repairs with partner shops; obtain estimates and written test results before work is approved
- Route service-contract claims to approved vendors
- Maintain the reconditioning board and repair log
- Drive vehicles to vendors, the car wash, and customer deliveries
Requirements
- Valid driver's license and clean driving record
- 2+ years as a service writer or advisor, lube or general technician, or reconditioning coordinator
- Able to operate an OBD-II scanner and interpret results
- Basic hands-on repair ability
- Strong written and verbal communication; organized and detail-oriented
- Reliable and professional with customers, vendors, and coworkers
- Must pass a motor vehicle record check
- Must pass a criminal background check
- Must pass a pre-employment drug screen
Preferred
- Bilingual English and Spanish
- Oil change and basic fluid service experience
- Service-contract or warranty claims experience
- ASE certification or automotive technical training
Schedule and compensation
- 5 to 6 days per week, 40-48 hours
- $10.00–$13.00 per hour; review at 90 days
- Advancement opportunities may be available in the future
Employment is contingent on successful completion of a motor vehicle record check, criminal background check, and pre-employment drug screen.