Service & Reconditioning Coordinator

McAllen, TX

Service & Reconditioning Coordinator
Trevino’s Auto Mart — McAllen, TX
Full-time · Hourly · $10.00–$13.00 per hour

About the role

Trevino’s Auto Mart is a growing used-vehicle dealer. We are hiring a Service & Reconditioning Coordinator to handle vehicle intake, post-sale customer service, and vendor coordination, working alongside our Reconditioning Manager.

Responsibilities

  • Receive customer vehicles for goodwill, warranty, and service-contract work; complete intake paperwork and keep customers updated through completion
  • Inspect and road test incoming inventory
  • Run OBD-II scans and record codes, freeze frame, fuel trims, and readiness status on the diagnostic worksheet
  • Perform light repairs and prep: batteries, wipers, bulbs, plate brackets, oil changes, fluid top-offs
  • Get vehicles delivery-ready: wash, fuel, plates, and paperwork
  • Coordinate repairs with partner shops; obtain estimates and written test results before work is approved
  • Route service-contract claims to approved vendors
  • Maintain the reconditioning board and repair log
  • Drive vehicles to vendors, the car wash, and customer deliveries

Requirements

  • Valid driver's license and clean driving record
  • 2+ years as a service writer or advisor, lube or general technician, or reconditioning coordinator
  • Able to operate an OBD-II scanner and interpret results
  • Basic hands-on repair ability
  • Strong written and verbal communication; organized and detail-oriented
  • Reliable and professional with customers, vendors, and coworkers
  • Must pass a motor vehicle record check
  • Must pass a criminal background check
  • Must pass a pre-employment drug screen

Preferred

  • Bilingual English and Spanish
  • Oil change and basic fluid service experience
  • Service-contract or warranty claims experience
  • ASE certification or automotive technical training

Schedule and compensation

  • 5 to 6 days per week, 40-48 hours
  • $10.00–$13.00 per hour; review at 90 days
  • Advancement opportunities may be available in the future

Employment is contingent on successful completion of a motor vehicle record check, criminal background check, and pre-employment drug screen.